Delete your Pegham account.

Option 1 · In the app

1. Open Pegham and go to Settings → Account.
2. Choose Delete account.
3. Read the confirmation and confirm your sign-in when requested. A recent sign-in is required to protect your account.
4. Confirm deletion. If cleanup is still pending, follow the app’s status or contact support.

Option 2 · Request by email

Email hello@dpuzzles.com with the subject Pegham account deletion request. Preferably use the email associated with your sign-in account. State that you want to delete your Pegham account and its associated data. If you cannot access that email, tell us so we can help verify ownership.

This button opens your email app; it does not send a request or delete anything automatically. You can also copy the address into any email service. We verify account ownership before acting and reply with progress or any information needed. Never send your password, backup recovery secret, cryptographic keys or identity documents in the initial email.

What is deleted?

• Your Pegham authentication account and identity mapping.
• Owned account records, device registrations and associated account data.
• Encrypted media owned by your account, with group membership and owned group data handled by group cleanup.
• The app’s local account history and protected account storage when the in-app deletion flow completes on that device.

Timing and retained copies

Deletion blocks account access and runs a cleanup process. If part of cleanup fails, it remains pending for retry rather than being marked complete. Email requests require ownership verification first; our team will confirm the status. We do not promise an instant or fixed completion time for every case.

Deletion cannot remotely remove content from other people’s devices, their exported copies, or backup files you saved elsewhere. Other group members’ separately retained records may remain. Limited information may be kept where a specific legal, fraud-prevention or security obligation requires it, only for that purpose and as long as needed. Ask us for details that apply to your request.

Learn more in our privacy policy. For help, contact hello@dpuzzles.com.