A little help. A real person.

Say hello.

For app help, feedback, privacy questions, security reports or concerns about abusive behavior, email our team.

Include your app version, device model and a description of the issue. Share diagnostic details only after checking for personal information. Never send your password, recovery secret, keys or private conversations.

Invitations & verification.

An invitation is single-use and time-limited. If it has expired or has already been accepted, ask your contact for a fresh one. Compare device fingerprints through a trusted channel. If a fingerprint changes unexpectedly, pause sharing and confirm with your contact.

Backup & recovery.

Keep your encrypted history file and recovery secret separately. You need both, and the same Pegham account, to import supported saved history. Pegham cannot reset a lost recovery secret. A restored archive is a history viewer; it does not restore an old messaging identity.

Notifications & calls.

Check Pegham’s notification settings and your device permissions. Muted conversations do not produce activity alerts on that device. Incoming calls have a separate privacy control. Operating system restrictions and connectivity affect delivery; call and background reliability are still being tested.